To improve customer experience by redesigning their UI/UX and implementing it for the broker portal. Besides, the broker portal needs to be investigated and fixed the issues in the current portal Fix all issues of the portal.
About the Client
A unique and innovative retail property & casualty and employee benefits insurance brokerage and consulting firm locates in Honolulu. They have a nationwide presence with a depth of industry expertise across key lines of insurance, including commercial property and casualty, employee benefits, unique specialty program insurance, and private client services.
The new website had a great user interface with a clean, balanced, and professional look that fulfills the client's expectations and calls people to take action. Our way of working and provided documents were also highly appreciated by the Insurance Client Portal
Everyone realizes why a new common language would be desirable: one could refuse to pay expensive translators. To achieve this, it would be necessary to have uniform grammar, pronunciation and more common words.
• Project management: Jira, Confluence
• Communication Channels: MS Teams
• Technologies: Salesforce
• Front-end: Lightning Web Components
• Back-end: Apex, SOQL
• Deployment: Pakages Manual, Change Sets
• UX/UI Design Tool: Figma